Specialised competencies

Business Excellence Model

Total Quality Management

Six Sigma Methodology

Balanced Scorecard

Process Quality Improvement

Team Innovation

QMS ISO9001 / QS 9000 / TS16949 / ISO/IEC 17025 Laboratory Management System

ISO13485 MHS / ISO14001 EMS / OHSAS 18001


People Developer Standard

Singapore Quality Award

Statistical Techniques


Customer Satisfaction Model

5S Housekeeping (Advanced)

Professional experiences


(wholly owned by TUV SUD AG, Munich, Germany)

1994 to current

  • provide training, consultancy and developing for organization (internal and external) on business solutions and development of business excellence model.
  • provide consultancy on ISO/IEC17025, ISO9001, ISO14001, OSHAS 18001, Factory Inspection Procedures, Six Sigma, 5S Housekeeping and other international standards.
  • conducting in-house training on Internal Quality Auditing, Documentation and Implementation of ISO/IEC17025 / ISO 9000 / QS 9000 ,Assessor/Lead Assessor Course, ISO9000 / QS 9000 for Management, Six Sigma Green Belts and other quality improvement courses for clientS & regional offices.
  • conduct Six Sigma and Balanced Scorecard public training for all industries including subsidiaries in Asia Pacific.
  • Management of quality management system for all ASEAN& Asia Pacific – regional offices.

Sony Precision Engineering Center
(wholly owned by Sony Corporation, Japan)

1992 to 1994

  • qualifying vendors under the Vendor Audit Qualification programme using ISO9000 & Sony’s quality management audit system.
  • a member of the Local Vendor Upgrading Programme, undertaking consultancy project in upgrading local vendor to higher standard in quality.
  • qualified in-house trainer and certified by Sony Corporation in Japan for Quality Management System in QMDEI and X-type Matrix Programme.
  • certified quality trainer for the Asia Pacific Region.
  • member of the precision engineering development program (PEDP) in upgrading vendors/suppliers in their technical capabilities.

Nemic Lambda, Singapore
(wholly owned by Nemic Lambda, Japan)

1986 to 1992

  • development and implementation of Electronic Data Interchange (EDI) with vendors.
  • involved in the computerisation implementation of Materials Requirement Planning (MRP) company-wide – AS400.
  • verification of vendor's terms and condition, contract specification, investment study, site verification and recommendation to management for approval.
  • stationed in Senai's plant, Johore Bahru, West Malaysia for their initial start-up and setting up their purchasing and procurement department to channel communication with Singapore's plant.
  • adoption and implementation of in-house QCC, (Quality Control Circle) in cost saving and productivity program as well as working on ISO9000 quality management system.

Olivetti Singapore
(wholly owned by Olivetti S. A, Ivrea, Italy)

1981 to 1986

  • stationed in Ivrea, Italy (Olivetti's Headquarter) for period of 8 months for project assignment & products expedition.
  • attached in the Overseas Procurement & Sourcing Division, Olivetti, Italy involved in supplier development and products qualification from suppliers.
  • Received quality improvement training from Olivetti’s Headquarter, Italy.
  • Involved in the successful start-up programme & management of manufacturing processes at Singapore Drug Rehabilitation Centre for in-mate for subcontracting assemblies.




What They Say

quote  "Your professionalism and vast experience in Quality Circles have benefited our teams to a great extend. They certainly have learned a lot from you………"

by: Mr. Phua Hong Yee, Senior Manager, TQM, Philips Electronics (S) Pte Ltd.


Mobile : 65-9475-3182
Office : 65-6885-1174
P.O. Box 1107, Ghim Moh Estate Post Office
Singapore 912704

No.1, Science Park Drive
Singapore 11822